Terms Of Service

ReputationFriendly.com provides online reputation management services, content creation services, search engine optimization services and brand management services on a best effort basis, a best efforts clause is a contractual provision which requires us by law to use our highest efforts to perform our obligations to you. Many online reputation companies promise the world and deliver minimal results. We guarantee you will see positive results and changes by using our services. There is no way that any search engine manipulation company can in good conscience  guarantee you that Google, Yahoo, or Bing will make certain changes to their search results in your favor.

 

Fact: 99% of our clients find that our service helps hide negative information about them on search engines.

 

What We Guarantee: We guarantee that by using our service that your online reputation will improve and that negative information (Links) about your name or company name will either be suppressed or diluted on search results. We will work aggressively to meet the expectations of our client and attempt to reach any goals that we agree to. We will provide proof of service to our clients when requested in the form of "reports" that show what content has been created and indexed by search engines. We will keep your use of our services completely confidential and never share your information with 3rd parties. 

 

Payments: Client guarantees their payments to us to be valid and remain valid and agree that any content, websites or social profiles created by us will be deleted or altered in the event your payment is reversed or uncollectible (Charged Back). Clients paying by online or electronic bank draft give permission to ReputationFriendly.com's ownership to draft $99 a month for service each 30 days from the supplied bank account, and understands there is a $30 returned payment fee.

 

Cancellation: Clients may at anytime cancel their monthly service with us by emailing us a cancellation request. Clients will be billed $99 per month until service cancellation.  Cancellation requests must be received at least 10 days prior to next billing cycle, requests made after the 10 day period will be canceled the following month. Upon service cancellation the content we have created will remain online and unaltered. All log-ins to editable content and social profiles may be delivered upon request to the client within 30 days after cancellation.

 

Domain Names: If we register domain names for use in your campaign the domain name will be managed, hosted and owned by ReputationFriendly.com. Upon cancellation of service the domain names may be purchased by clients for their own use.

Indemnification

Client agrees to indemnify, hold harmless and defend Company and its wholly owned subsidiaries, at Client expense, any and all third-party claims, actions, proceedings, and suits brought against Company or any of its officers, directors, employees, agents or affiliates, and all related liabilities, damages, settlements, penalties, fines, costs or expenses (including, without limitation, reasonable attorneys' fees and other litigation expenses) incurred by Company or any of its officers, directors, employees, agents or affiliates, arising out of or relating to the Client’s breach of any term or condition of any written Agreement with Company relating to Client’s fraudulent or malicious use of the Services and/or Client’s violation of applicable laws, rules or regulations in connection with the Services. In such a case, Company will provide Client with written or electronic notice of such claim, suit or action. Client shall cooperate as fully as reasonably required in the defense of any claim. Company reserves the right, at its own expense, to assume the exclusive defense and control of any matter subject to indemnification by Client.

Limitation of Liability

ALL COMPANY SERVICE, SOFTWARE, REPORTS, AND ALL RELATED AND ANCILLARY SERVICES ARE PROVIDED "AS IS" AND THERE ARE NO WARRANTIES, CLAIMS OR REPRESENTATIONS MADE BY COMPANY AND ITS AFFILIATES, EITHER EXPRESS, IMPLIED, OR STATUTORY, WITH RESPECT TO THE SERVICES AND REPORTS, INCLUDING WARRANTIES OF QUALITY, PERFORMANCE, NON-INFRINGEMENT, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, NOR ARE THERE ANY WARRANTIES CREATED BY COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE. COMPANY DOES NOT WARRANT THAT THE SERVICES OR REPORTS WILL FULFILL ALL NEEDS OR BE FREE FROM ERRORS, OR THAT THE OPERATION OF THE SERVICE WILL BE UNINTERRUPTED. THE FOREGOING EXCLUSIONS AND DISCLAIMERS ARE AN ESSENTIAL PART OF ALL COMPANY AGREEMENTS AND FORM THE BASIS FOR DETERMINING THE PRICE CHARGED FOR THE SERVICE. SOME STATES DO NOT ALLOW EXCLUSION OF AN IMPLIED WARRANTY AND WHERE DISALLOWED DO NOT APPLY.

COMPANY SHALL NOT BE LIABLE TO CLIENT OR ANY THIRD-PARTY CLAIMANT FOR ANY INDIRECT, SPECIAL, PUNITIVE, CONSEQUENTIAL (INCLUDING, WITHOUT LIMITATION, LOST PROFITS OR LOST DATA COLLECTED THROUGH THE SERVICE), OR INCIDENTAL DAMAGES, WHETHER BASED ON A CLAIM OR ACTION OF CONTRACT, WARRANTY, NEGLIGENCE, STRICT LIABILITY, OR OTHER TORT, BREACH OF ANY STATUTORY DUTY, INDEMNITY OR CONTRIBUTION, OR OTHERWISE, EVEN IF THE COMPANY AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.